If you are arranging your first Video Call
appointment, I will send you an email confirming our
appointment.  At that time, I will ask you to send me
an e-mail with your Skype call name.

At the time of your appointment, ensure that you are
signed in to Skype, your web camera is operating
and you are online.  I will make the call to you -
select the "Answer with Video" button to answer the
call.
Your information has been received.